Customer Reviews & Testimonials

"Brilliant service all round, from Scott & Lee. Very professional, polite & had the problem fixed in no time at all. Would recommend to anyone looking for drainage work at a very reasonable price."

"Major plumbing emergency! The team came out same day and sorted it quickly and efficiently. They were polite, helpful and friendly. I was so impressed by them all. Not often you get quality service like that. Would recommend the team 100%! The price was very reasonable as well! Absolutely excllent - well pleased!"

"Great service. Very helpful and friendly advice. I wouldn’t hesitate in using again if necessary. Thank you"

"Urgent evening call out for a tricky job to tackle. No issues or messing around and got the job done and cleared and cleaned up. Superb service and would recommend 5/5 stars! Talked us through the entire process in a calm friendly manor also."

"Amazing service. Have had several great experiences with this company & I would say they’re the best in their field. 👍🏻"

"2 lads came and got rid of those bees. Service with a smile Too job"

"Excellent quick service, went the extra mile to help"

"Superb ! Great service"

"An excellent service. Arrived on time, no hassle, just got on with the job Pleasant workmen Price very competitive compared with other quotes Thank You"

"Prompt, polite and an overall great service. Nicely cleaned and jetted. Drains look brand new! Fair pricing - thoroughly recommend. A refreshing change :)"

"Excellent service, fair price, brilliant communication. Would highly recommend"

"John was excellent-informative at every stage of the process He was also very reassuring as to the extent of the problem and offered advice for moving forward with the process Finally he was always ready to go the extra mile to solve any issues or concerns we had Thanks again Ruth and Graham Chapman"

"Excellent service, would use again!"

"John was very good squirrels in the attic are tricky,he managed to catch one and hopefully has blocked all the entry points. So far all is quiet.I expect it to stay that way . j Houghton"

"They were very helpful and insightful and helped me with any problems I encountered along the way. The team were great from start to finish, they replaced my damaged drain, got my water flowing again and fixed my garden to a very high standard. If you have any drainage problems I would highly recommend this company for any work that is needed."

"Great service - thank you"

"I’m so glad my wife found this company; everyone was so knowledgeable about the issues we’ve been having. Daniel, Scott, John, Andy and Danny were exceptional not only in terms of experience and professionalism but they were all extremely polite and well mannered. They worked so hard and filled us in on everything they were doing, every step of the way. I couldn’t recommend them more. Thanks so much guys!"

"John was amazing and really put my mind at ease. Thank you so much"

"Prompt and efficient service. Ian and John both very pleasant and helpful. Sorted my "ant" problem."

"Very thorough & explained what he (John) was going to do, step by step. I would thoroughly recommend this Company - very efficient & professional."

"Very quick and efficient service"

"Excellent service. Thank you."

"Highly recommend!! I contacted the company and within 24 hours they attended our property. Always checked up on us, made sure we are comfortable. John is absolutely amazing, quick responses, made sure everything is okay and checked for any updates. Great company."

"Many thanks to Dan and Scott for coming over on Sunday morning to clear the smelly, blocked drain in my back yard. They did a very thorough job, at a very reasonable price, and they left my yard clean and tidy. Fantastic work guys!!"

"We have used Dan’s company a few times at different properties. Each time they have come out the same day to us and resolved the issues. Super efficient, friendly and knowledgeable and very reasonably priced. Highly recommended."

"Amazing service. Arrived within 2 hours of calling. Quick efficient. Nothing too much trouble."

"Excellent service from start to finish, very reliable, extremely pleasant to deal with, would definitely recommend."

"A fantastic service. Quick response, thoroughly explained and cost provided before an engineer was sent to us. Someone was able to come out that day and the service from the engineer himself was second to none. Friendly, knowledgeable and reassuring service from start to end. Invoice sent with all information given in writing which is really helpful. Would highly recommend. Many thanks to all involved."

"Brilliant service thank you problem sorted quick thanks again"

"Excellent service, excellent value. Very friendly and helpful people - I recommend this company without any hesitation."

"Great service from a friendly and prompt crew. Highly recommend."

"Experienced, clean workers - knowledgeable and solved my issue"

"I cannot thank John enough for what he has done for us. He was as much a counsellor as he was a pest controller, he really put our minds at rest and was great to have around."

"Made enquiry for my parents who had a blocked drain. The team came the next day and quickly resolved the problem. My father was so impressed and completely put his mind at ease. They even cleaned away the waste my father had when he tried to resolve the matter himself. 100 % recommend Drain Medics. And very pleased with the price. Only 1 tiny tiny thing I could not find anything on trustpilot or check a trade as advised. But the Google reviews were good enough. Thank you once again."

"Fantastic service. Would highly recommend. Came out the same day I called and fixed the issue very quickly. 10/10"

"Very good John found the root cause at No3 wonce they blocked the hole up problem solved a good result well done John a man who knows his job also applesauce to deal with thank you"

"Dan and his team came very quickly after I first called them, and diagnosed the problem within hours while also giving the whole system a good jet wash. The following day his team worked tirelessly to repair my drain - they were very knowledgable, the work was tidy and to a high standard, and they were nice chaps, too. Also much cheaper than other quotes, especially from the likes of Dynarod. Will definitely use Holgates again for any drainage issues and recommend to my F&F."

"Brilliant job, Dan and Andy were prompt, professional and even cleaned after themselves. 12 months warranty of their work was a bonus, would highly recommed to anyone in need of a drain blockage. 5 stars"

"Fast efficient with excellent service, cheers Dan"

"Dan still got the Rats at our wits end"

"Thank you Daniel. Fantastic customer service, honest and reliable and has been a life saver prioritising you and ensuring your drains are looked at asap. Used several times and definitely recommended."

"Fast efficient service. Thank you 😊 A ****"

"Very quick service and a good price too. would recommend."

"First class service. Friendly, efficient and left everywhere spotless before leaving. Thank you very much."

"Prompt response and successfully cleared a horribly blocked drain. In the dark, pouring with rain and a very reasonable cost. Brilliant."

"Sorted out the issue quickly and efficiently."

"Couldn’t be more pleased with the response. The guys arrived within an hour of my call, did a thorough inspection of the problem (badly blocked surface water drain creating flooding in the garden) traced the cause to a collapsed sewer off our premises, and reported it to United Utilities. Fantastic service, and a very reasonable price. Thank you!"

"Came out same day, went above and beyond very quick and efficient service. Highly recommended"

"Had a toilet blockage phoned the owner up came within 1-2 hours of me calling him, cheapest about not like others charging an arm and a leg. Highly recommend ✅"

"Excellent service. Above and beyond. Highly recommended, thanks."

"I phoned drain medics at short notice, they visited the same day and gave excellent advice and information regarding the ownership of the drain, meaning I could take it up with the utilities company. Drain medics did not charge me anything for this call out. Very highly recommended if you have any drain issues."

"Very professional and reliable service. Everything was spot on and on time. I would highly recommend them."

"Highly recommended, fitted us in with short notice and got the main drain unblocked in no time. Dan clearly knew what he's doing and had the right tools all at a reasonable price."

"Excellent work Clean and professional tidying up after work. Highly recommend. Oh yeah price is cheap also. Danial is very good person"

"If you want a honest prompt and professional service Dan and team are the people to trust. He keeps to his word and ensures he sorts the problem before leaving the job. Our drainage problem was sorted quickly and drive was also cleaned, you could hardly tell he had been. thank you again. Will definitely recommend your services. Especially your honesty which is a hard quality to come by these days."

"Very happy with the work. Clean neat and tidy. Definitely will recommend. Work done professionally and respectful behaviour .. explained everything along the way."

"Came out within a few hours of calling and identified and fixed the drain issue very quickly. He explained what he was doing and a possible cause for the issue very clearly, and outlined the layout of drains on my street which I appreciated. He also cleaned up some mess caused by the overflowing drain, which was much appreciated. Would definitely recommend and use again!"

"SUPER SERVICE! CAME OUT ON THE DAY. INVESTIGATED ISSUE WITH CAMERA FIRST AND THEN BLASTED THE BLOCKAGE OUT. THEY WERR HALF THE PRICE OF OTHERS AND OFFERED 12 MONTH GUARANTEE OAS WELL! 100% RECOMMEND THESE GUYS"

"My parents have been having problems with the drains backing up , phoned Drain Medics on a Saturday morning , Daniel turned up in the afternoon and sorted the problem out by jetting the drains and checked with the camera afterwards, very prompt service also, which is good, he telephoned to let me know what time to expect him turning up and he was punctual, very reasonable priced, would use Drain Medics in the future and recommend them to anyone experiencing drainage issues."

"Absolutely fantastic service!! My sister in law recently had an emergency that I myself had to arrange. The person I spoke with on the phone couldn't have been more helpful and despite being fully booked managed to move thing around to accommodate, working in a service engineer role myself I understand how difficult this can be but nothing was too much trouble. The engineers that turned out first thing in the morning! contacted to let her know they were on the way and turned up bang on time. they were professional and courtious throughout. All costs were discussed upfront there were no hidden or ridiculous callout costs, I highly recommend this company"

"Friendly, professional service who came out the same morning. They sorted the problem, replaced everything and washed down the drive afterwards. They also advised on what to do should it ever happen in future. I'd highly recommend them."

"10/10 service. Messaged via WhatsApp in the morning and the drain was cleared by early afternoon. Great communication and Nathan was a lovely chap. Highly recommend!"

"Had a few problems with my drains, always fast to get out to me and very helpful"

"Phoned on a Saturday afternoon. Got quote, knew what I was to pay and what service (jetting and camera). Two hours later Nathan was here. Blocked pipe cleared, but he sent camera down and continued to jet water down until it was as clear as he could get it. He COULD have left earlier as the blockage was resolved, but was particular about doing the best he could do. Provided suggestions on remedial work for the future. Worked with good humour throughout. They are now going to be on my phone contacts list for future work. Thank you Dan (quick phone answering, professional and good organisation of staff), thank you Nathan (clearly know what you are doing with fantastic customer service)"

"These plumbers are great and super quick to respond to an issue. Danny was very helpful and I'd recommend their services"

"Really impressed with Daniel and his team. A number of other companies/plumbers had come out and left without helping with the job. Drain Medics were quick, professional and very reasonable. Would definitely use again!"

"So professional and lovely. Extremely good job done x highly recommend this guy. Thankyou so much Daniel.x x"

"Superb service spending time to make sure everything was in order. Highly recommended."

"I had a blocked pipe and called for somebody to come out as it was backing up a toilet and I need to get it sorted urgently. The team came round the same day. They sorted it and showed me on their camera that there was something stuck in the pipe which had been dropped during other work being done. The team gave me a full breakdown of what needed to be done and gave me a time scale of 6 to 12 months when they recommended it needed to be sorted by. A few months passed and I called them to come and fix the issue found on the camera last time. When they arrived they first put the camera down to check the blockage only to find that it had gone. I was not outside at the time so they could have easily just carried on with the work agreed. However they came to find me to inform me that the blockage had now washed away and that no further work needed to be done. I would highly recommend this company for their honesty let alone the great quick work they did first time round."

"Highly recommended, retrieved drain rods and cleared blockage. Cleaned all the area after finishing and guaranteed it for 12 months. Can't thank you enough. 👍"

"I cannot recommend this company high enough, he turned up when he said he would, that alone is a bonus after being let down by another company. He was efficient, very polite and got the job done. I would not go anywhere else."

"Friendly and professional. Recommended"

"Phoned and they were here within 2 hours. Unblocked my drain and cleaned out a 2nd while he was at it. Camera showed some route penetration so these were water blasted and cleared too. Superb service, highly recommended."

"THE ONE AND ONLY PLACE TO GO FOR DRAIN BLOCKAGES. SUPERB SERVICE FROM START TO FINISH . THANKS DAN AND THE LADS ."

"Top service provided at a very reasonable cost. Let’s face it, Daniel won’t get much repeat service as we don’t all suffer repeated block drains, but I’ll certainly recommend to everyone I possibly can. If you’re lucky and Daniel can come to you, don’t hesitate."

"Excellent service. Came out the same day even though it was dark and pouring with rain. Came back out as there was another problem. Would only use this company"

"Daniel is a true professional, saved our chaotic nightmare and eased us back to normality with a very competitive rate, top quality service completed in a timely manner and had the good will to even take up an interest and humour the children, would highly recommend went above and beyond, cannot fault at all, Sam,accrington"

"Daniel came at last min and saved the day Im pregnent with sickness bad drain problems didnt help Hes so profession without rushing He sorted the blockage witch was bad and even did the clean up and repair i will never use anyone else"

"Excellent customer service and drains work on 100% point. Price/cost given to me upfront, no hidden costs. Work that was required explained; why it happened and how they were fixing it. 12 month guarantee and full invoice given. absolutely spot on."

"Super service , very quick response , & job done next day & all tidy & complete , definitely recommend 👍"

"What can I say other than life savers! For 3 days we had a blocked toilet and had 4 plumbers come round and none could fix it. Each one said different things. And with kids at home it was becoming extremely difficult for us. We even contacted a high well known company Dyno who would not touch the job. Becoming very upset and giving up hope, me and my husband searched on google for any drain company, we rang a few and all were booked or couldnt come ASAP. We rang drain medics who spoke to a plumber who was here at the time and explained what the problem was. Within 2 hours Drain Medics came and within 20 mins cleared the blockage, cleaned my gutter which we also found out was the reason my house had a foul odour and put the toilet back on. I cannot thank them enough, they were fantastic and so lovely. DEFO RECOMMEND! Hopefully this never happens again but if it does, I know who to contact! One very happy family!! Thank u so much guys"

"rang drain medics to unblock my waste pipe, they arrived in under 2 hrs and provided a top class service. would highly recommend to anyone."

"Called Drain Medics after my drain got blocked. Neil came down the same day and sorted it within the hour. Very reasonably priced and excellent service. 12 months warranty given also! Cannot recommend enough ."

"Brilliant service, had a really bad blockage, we had been trying to unblock for days, tried everything but could not shift it, rang Daniel at Drain Medics and he came same day and sorted it immediately, also gives you the quote upfront and very very reasonable price!"